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Learn everything you need to know to get started with ExplaraX!
Getting Started with ExplaraX
Quick answers to common questions about beginning your journey with ExplaraX, designed to help you hit the ground running.
Do you have a free tier?
We have a “Free Always Plan". It’s not a free trial — it’s free, forever. You’ll get core tools: free community groups, free memberships, free events, email campaigns, and forms. Payment Processing Fees apply when Hosting Paid Events or Selling Products.
Upgrade to monthly paid subscription plans when you’re ready to grow, with simple, transparent pricing.
Do I need a credit card while opening an account?
Nope. You can sign up and start using ExplaraX instantly, without entering payment details.
What is ExplaraX?
Everything you need to grow, sell, and manage your business — all through WhatsApp Communities.
What tools are available in ExplaraX?
1.Community & Membership
Bring your audience into WhatsApp groups, create free or paid memberships, and turn casual followers into a loyal, paying community.
2. Host Events /Activities
Host events that grow your community and revenue — from free RSVPs to premium ticketed events and activities.
3. Digital Products & Commerce
Sell anything — ebooks, courses, physical goods, or services — and get paid instantly with simple links or your own branded store.
4. Email & Newsletter
Keep your community engaged with updates, stories, and offers — all without juggling extra tools or costly email platforms.
5. Collect Data
Understand your members better with surveys, polls, and custom forms that feed directly into profiles and analytics.
6. Apps & Integration
Connect with your favorite tools in one click and simplify operations — from payments to emails to analytics.
7. Growth
Turn fans, partners, and influencers into your salesforce by rewarding them for bringing in new members, event attendees, or product buyers.
Which countries does ExplaraX serve?
Worldwide! You can use ExplaraX from any part of the world. We let our customers integrate their payment gateway, such as Stripe, PayPal, Razorpay, PayU and Copperx.
We support receiving payments from all countries and can pay hosts in 135+ countries as they use Stripe as a payment processor. This has advantages and some limitations.
Please note - Certain countries have cross-border transaction restrictions due to which Stripe might not be able to support.
FAQs
Find answers to common questions about ExplaraX.
What is ExplaraX and who is it for?
ExplaraX is a community-first business platform that helps creators, event hosts, and organizations manage everything — memberships, events, digital product sales, and email communication — all in one place. It's designed for anyone looking to build a sustainable business around their community.
What can I do with ExplaraX?
With ExplaraX, you can:
- Build and manage communities & memberships (paid or free)
- Host events, meetups, or programs with ticketing and check-in
- Sell digital or physical products through your commerce hub
- Send emails and newsletters to members or buyers
- Collect leads, feedback, and applications with custom forms
How do I get started?
You simply sign up, create your organization or brand profile, and start adding a product — an event, membership, or digital item. Each module comes with guided steps to go live in minutes, making setup quick and easy.
How does ExplaraX handle payments and payouts globally?
ExplaraX supports multiple global currencies and payment methods through integrated payment gateways. You can sell in your preferred currency, and payouts are processed securely to your verified bank account once standard KYC (Know Your Customer) procedures are completed.
What fees does ExplaraX charge?
We offer a “Free Always Plan", which is not a trial but free forever. It includes core tools like community groups, memberships, events, email campaigns, and forms. Payment Processing Fees apply when hosting paid events or selling products. Upgrade to our monthly paid subscription plans for more advanced features and scale.
Is ExplaraX safe for payments and data privacy?
Yes. ExplaraX uses trusted third-party payment gateways for all transactions. All customer data and financial information are protected with industry-standard encryption and adhere to global privacy compliance regulations like GDPR and CCPA.
How do I get help or support when setting up?
ExplaraX provides comprehensive support including step-by-step guides, an extensive knowledge base, and a responsive chat support system for onboarding. Personalized setup assistance is also available upon request to ensure a smooth start.
What happens if I want to close my ExplaraX account?
You can request to close your account anytime via your dashboard or by contacting our support team. Before closure, you can download all your reports, payout records, and member lists. Once completed, your account and associated data are permanently deleted as per our privacy compliance policies.
Difference between ExplaraX & Explara?
Explara and ExplaraX share the same DNA — empowering creators, organizations, and communities — but they serve two different eras of how people connect and grow.
🕰️ Explara (Founded 2008)
Explara began as one of the world’s first event ticketing and registration platforms. Over 100,000 global users have trusted Explara for ticketing, payments, and event operations. It’s a profitable, stable product that continues to serve event organizers worldwide.
🚀 ExplaraX (Launched 2025)
ExplaraX is our next-generation platform built for a new era — where relationships and community engagement matter more than one-time transactions.
ExplaraX helps creators, coaches, and community-driven businesses grow, sell, and manage everything — directly through WhatsApp.
With ExplaraX, you can:
- Build paid or free membership communities integrated with WhatsApp.
- Host events, programs, and workshops — public or member-only.
- Sell digital products and receive instant payments.
- Automate emails, newsletters, and reminders.
- Collect info, feedback, and leads via custom forms.
💡 Why we built ExplaraX
During COVID-19, we witnessed 90% of event-only businesses struggle to survive — while community-led creators and organizations thrived.
The lesson was simple:
“Transactions don’t survive, communities do.”
ExplaraX is our comeback — a platform built from that learning to help you build a sustainable, community-first business for the decade ahead.
Btw, who are these 10% customers who survived COVID-19?
Communities. Coaches, Creators, Micro-entrepreneurs and organizations with a community-membership-driven model, strong engagement, and long-term relationships. These Communities survived, though most couldn't do much offline activities, but they engaged their members online and survived.
We also saw another trend: Business through WhatsApp Communities:
We saw a trend during COVID & post-COVID: Chat-first communities like on WhatsApp became the best way to build relationships and businesses (Coaches, Creators, Micro-entrepreneurs and Organizations) who were building community-first initiatives/business models were building future-proof & sustainable business!
Your Turn to Build a Community-First Business: www.ExplaraX.com
Can I trust ExplaraX to be around as I build my business for a decade?
Yes — ExplaraX is built for the long game. We’re a Startup that has evolved over the years since 2008. ExplaraX is our latest creation in 2025, and we have been building a business for a decade, powering events, memberships, and digital commerce for creators and organizations.
Our vision isn’t to chase trends — it’s to help you build a sustainable, community-driven business that lasts. We keep investing in reliability, data security, and platform growth so that you can confidently grow your business on ExplaraX for the next decade and beyond.
We’re not just a tool you use — we’re a partner that grows with you.
Knowledge base
Explore our comprehensive guides to help you maximize ExplaraX's potential. From initial setup to advanced features, find the support you need to build and grow your community-first business.
Start & Account Setup
All the help you need to get started with ExplaraX — from creating your account to setting up your business profile and team access.
Community – WhatsApp Groups & Membership
Learn how to build, grow, and manage your WhatsApp-based community with memberships, renewals, and engagement tools.
Event Ticketing & Registration
Set up, promote, and manage your events — from ticketing and attendee check-ins to post-event engagement.
Sell Online – Commerce
Discover how to create and sell digital or physical products, manage orders, and automate your online commerce.
Apps & Integrations
Connect ExplaraX with your favorite tools — WhatsApp, Telegram, Discord, CRMs, and more — to automate your workflows.
Email Campaign & Newsletter
Send engaging newsletters, program updates, and automated emails to your community and customers.
Form Builder
Create and use forms to collect registrations, feedback, or applications seamlessly within ExplaraX.
Money & Global Payment
Understand currencies, payouts, fees, and global payment safety to manage your earnings confidently.
Buyer Guides – Memberships, Products & Tickets
Quick help for your customers and members on how to join, buy, pay, or access their tickets and products.
Competitors
See how ExplaraX compares with other tools — and why it’s built differently for community-first businesses.
Competitors
See how ExplaraX compares with other tools — and why it’s built differently for community-first businesses.
ExplaraX vs Nas.io
ExplaraX is designed for the next decade of business building through community-first models, especially build your business through WhatsApp Communities.
Nas.io is built primarily for content-led communities.
Learn ExplaraX vs. Nas.io
ExplaraX vs Meetup
Meetup was made for the web era (finding people by interests and hosting events).
ExplaraX is built for the mobile messaging era, where communities live, engage, and grow directly on WhatsApp
Learn ExplaraX vs. Meetup
