📊 Where to Review Join Requests?

To manage incoming membership applications:

1. Go to Manage → Pending Requests.
2. Here, you’ll see the list of people who have applied.
3. For each request, you can:
   • ✅ Approve
   • 👁️ View Details
   • ❌ Decline
   • ✏️ Edit

Bulk Approvals/Declines

• Use the checkboxes against each record.
• From the top-right menu, you can approve or decline multiple requests at once.

What Happens Next?

• On Approval:
  • If the membership is free → A confirmation email is sent immediately.
  • If the membership is paid → The system sends an email with a payment link. Once the applicant pays, their status updates to Active.
• On Decline:
  • The applicant receives an email notifying them of the rejection.

✉️ Managing Email Templates

When Moderated Access is enabled, the system sends different emails based on the status of the request.

Available templates:

1. Registration Request Received – Sent when someone applies to join your Group.
2. Registration Request Rejected – Sent when the admin declines the request.
3. Registration Request Approved – Sent when the admin approves the request.
4. Registration Request Confirmed – Sent when membership is finalized.

To customize these templates:

• Go to Group Setup → Email Template.
• Select the respective email template.
• Edit the content and subject line.
• Click Save Changes.

✅ Tip: Moderated Access is best used for exclusive or professional communities where you want to carefully review new members before granting access.