How to enable Moderated Event Registration and its workflow?
You can enable this setting in two ways:
While creating an Event
- Toggle Event Option → Require registration approval / Moderated registration
For an existing Event
- Go to Event Setup → Event Details.
- Enable the toggle under Event Access → Require registration approval / Moderated registration
- Click Save Changes.
Where to review the Join Request for the event?
To manage incoming join requests for the event
- Go to Manage → Pending Requests.
- Here, you’ll see the list of people who have applied.
- For each request, you can:
- ✅ Approve
- 👁️ View Details
- ❌ Decline
- ✏️ Edit
Bulk Approvals/Declines
- Use the checkboxes against each record.
- From the top-right menu, you can approve or decline multiple requests at once.
What Happens Next?
On Approval:
- If the event is free → A confirmation email is sent immediately.
- If the event is paid → The system sends an email with a payment link. Once the applicant pays, their registration for the event is successful.
On Decline:
- The applicant receives an email notifying them of the rejection.
Managing Email Templates
When Moderated Access is enabled, the system sends different emails based on the status of the request.
Available templates:
- Registration Request Received – Sent when someone applies to join your Event.
- Registration Request Declined – Sent when the admin declines the request.
- Registration Request Approved – Sent when the admin approves the request.
To customize these templates:
- Go to Event Setup → Email Template.
- Select the respective email template.
- Edit the content and subject line.
- Click Save Changes.
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